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‎02-01-2011 11:51 AM
Hello,
I'm using lansweeper 4.0, and I want to upgrade to 4.1
But how to do it? because I installed the web of Lansweeper on a server, and the database on another one.
So, when I try to upgrade the web I got a message telling that I first need to upgrade the database.
And when I run the upgrade on the database server this try to install a new database, and it doesn't say anything about "upgrade".
Thank you.
PS: BTW, I'm a premium user, but I don' know how to enable the specific premium forum. Thanks.
I'm using lansweeper 4.0, and I want to upgrade to 4.1
But how to do it? because I installed the web of Lansweeper on a server, and the database on another one.
So, when I try to upgrade the web I got a message telling that I first need to upgrade the database.
And when I run the upgrade on the database server this try to install a new database, and it doesn't say anything about "upgrade".
Thank you.
PS: BTW, I'm a premium user, but I don' know how to enable the specific premium forum. Thanks.
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‎02-01-2011 02:34 PM
Please contact us by e-mail (lansweeper@hemoco.com) and provide screenshots of the setup screen.

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‎02-01-2011 12:22 PM
Sorry, but what you mean when you say "upgrade the service".
I understand the service is installed on the same server than the web. So, I can't upgrade the service (whatever it be), and not the web.
Thank you.
I understand the service is installed on the same server than the web. So, I can't upgrade the service (whatever it be), and not the web.
Thank you.

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‎02-01-2011 12:08 PM
1) Upgrade the service first, it will ask to upgrade the database.
2) upgrade the website.
2) upgrade the website.
