Lansweeper wrote:
Can you post the output of the devicetester for one of these devices please.
scann to the server 
Scanning Lansweeper Service (on this machine)..
	Status: Running
	Version: 5.0.0.52
Pinging HOSTNAME
	Ping ok.
Scanning TCP ports..
	135 open (EPMAP)
	139 open (NetBIOS Session Service)
	445 open (SMB)
Checking DNS..
	DNS resolved to: [Ipadress]
	If this is not correct, please check for DNS problems.
Scanning netbios (UDP)..
	Computername: HOSTNAME
	Domain: xxxx
Scanning WMI..
	Computername: HOSTNAME
	If this is not correct, please check for DNS problems
	Operating system: Microsoft Windows Server 2008 R2 Standard 
	\root\cimv2 Remote WMI access test OK
	Operating system: Windows Server 2008 R2 Standard 
	\root\default Remote WMI access test OK
Done.
Direct Connection test to the device IP
Scanning Lansweeper Service (on this machine)..
	Status: Running
	Version: 5.0.0.52
Pinging [Ipadress]
	Ping ok.
Scanning TCP ports..
	135 closed (EPMAP)
	139 closed (NetBIOS Session Service)
	445 closed (SMB)
Checking DNS..
	DNS resolved to: [Ipadress]
	If this is not correct, please check for DNS problems.
Scanning netbios (UDP)..
	Could not scan netbios
Scanning WMI..
	The RPC server is unavailable.
	The RPC server is unavailable.
	The RPC server is unavailable.
Done.
I don't think it is possible....?