Information not updating

[ccdesktop]

For the last week or so it doesn't look like Lansweeper is updating.

The total number of machines isn't increasing (and I know there are new machines being installed)

And all the scans for hardware / software / users etc are not updating.

It shows the last seen time correctly - but software scans, for example are set to "0" to update each time the user logs on - but this date is not updating.

Also - using the Premium tools I do a trigger scan and then all the dates against the scan items disappear and go red!

Nothing obvious in the log file either.

Any ideas...?

[d_i_saunders]

I was using 3.2 and the new beta... still seem to have it..

Could it be that the database is full?

Im just seeing if incresing the size will reolve the isse.

[Hemoco]

This error was already in version 3.1
It is triggered when a workstation is shutting down during a scan.

This only happens very occasionally and at random intervals so it was difficult to pinpoint the problem.

[d_i_saunders]

I think i have this problem.... My Lansweeper Console is should 650 pc in my domain.. However it not incresing ..I know that more pc are being added..

I have changed the service to the new one... Installed, started it up.. all appears to be working fine.. just no new pc are appearing.
Last seen is updating.

Thats alll

[Hemoco]

There will be an update released later this week that solves the scanning problem.

[Pollak]

I concur with ccdesktop. In the action screen for any one computer the last seen was 10-09-2008. But after stopping and starting the LS service, both RTM and beta version, I do not recieve any updated information. Please not the only updated information that I can find is on the Dashboard - Last seen. Other than that nothing else has been update.



Thanks,
Pollak

[Hemoco]

Could you confirm that the latest beta resolves this problem?

[Pollak]

I have the same issue with LS 3.2.0. Running LS 3.2.10 beta. Will see if this resolve the issue. I will state the there has been a delay in reporting some information by about 2 or three days knowing very that the computer being scanned has reboot.



Pollak

[ccdesktop]

Testing latest beta at the moment. Will feedback...

[ccdesktop]

Just to let you know...

The problem just reocurred and everything looked the same so far as memory and threads running is concerned.

[Hemoco]

How many threads are running in the lansweeper service at the time of crash
How many memory is used by the service.