Information not updating

[ccdesktop]

For the last week or so it doesn't look like Lansweeper is updating.

The total number of machines isn't increasing (and I know there are new machines being installed)

And all the scans for hardware / software / users etc are not updating.

It shows the last seen time correctly - but software scans, for example are set to "0" to update each time the user logs on - but this date is not updating.

Also - using the Premium tools I do a trigger scan and then all the dates against the scan items disappear and go red!

Nothing obvious in the log file either.

Any ideas...?

[wavin]

I'm sorry but I don't undersatand : what is the "update one" ? How can I check that I have the latest service ?
Where can I dowload it ? Can you post the link ?

Thank you!

[Hemoco]

wavin wrote:
I'm sorry but I don't undersatand : what is the "update one" ? How can I check that I have the latest service ?
Where can I download it ? Can you post the link ?

Thank you!

http://www.lansweeper.com/download.aspx -> Lansweeper 3.2 update 1 (for normal users)

For premium users : http://www.lansweeper.com/forum/yaf_postst247_Download-the-latest-premium-user-pack-Last-update--211...

[wavin]

Hello can someone let me know which the final solution ?

We have the same problem !!!

Please help me !

Ciao

[Hemoco]

wavin wrote:
Hello can someone let me know which the final solution ?

We have the same problem !!!

Please help me !

Ciao

This problem was fixed in update one, make sure you have the latest service.

[Pollak]

Figured it out. I forgot to enter in my SQL source and catalog information with the new config file. All is working well.




Thanks,
Pollak

[ccdesktop]

New version seems to be pretty stable for me. I tested the beta and in my opinion this is even better than the beta!

Tomorrow morning will be the big test as it will be interesting to see how the new service deals with all our users logging on first thing - about 2000 of them!!!!!

Watch this space

[zwzb]

Hello,

We are testing lansweeper, and we have got the same Problem.

When a Computer ist loggen in lansweeper once, it wouldn´t update, wenn there is new Software on it, or the Computer Description is changed...

Only when we delete the Computer with the GUI Console it will be correct the next time logging on!


We have tested the new Update, but i doesn´t work!

[Hemoco]

zwzb wrote:
Hello,

We are testing lansweeper, and we have got the same Problem.

When a Computer ist loggen in lansweeper once, it wouldn´t update, wenn there is new Software on it, or the Computer Description is changed...

Only when we delete the Computer with the GUI Console it will be correct the next time logging on!


We have tested the new Update, but i doesn´t work!

Your problem is probably related to the "waittime" that needs to be configured for each item and not to the bug that was solved in update 1.

[d_i_saunders]

working fine for me...

1500 workstations scanned so far.

Lsclient works...

Lstrigger however will not..