Install on Windows 7 64x machine

[cvau89]

I had lansweeper running on an XP Laptop that died and I'm just getting around to reinstalling. My currecnt machine is Windows 7, 64x. and up until it asks you "How qouls you like Lansweeper Web Console to be insalled?" I have had no problems. I was happy with the default choices :

Create a new web site using the lansweeper Build-In-Web Server (recommended)

and

New Web site will run on Port : 80.

When I click next I'm told "The port "80" is already in use by another application, please specify another port. This was puzzling becasue as far as I knew there was nothing running on that port. So I ran a netstat, and reviewed the long list, I see nothing running on port 80. So I wouldnt have to look through the entire list I ran

netstat -o -n -a | findstr 0.0:80

again - nothing . . . .

Can anyone tell me what gives? 🙂

Thanks!

[Hemoco]

Please mail us at lansweeper@hemoco.com for a detailed troubleshooting.

[cvau89]

Is this an issue that anyone with lansweeper support would like to try and resolve or is this the only solution anyone is interested in providing?

[Hemoco]

This issue is indeed the first time this happened.

When you select port 90 for example the only thing that changes is that you need to surf to http://servername:90 (with the port in the url)

[cvau89]

All right - well judging from the lack of response this issue must not have come up before? I'm not sure how to proceed.

How are you guys detecting that something is using port 80? Is this an issue worth figuring out - or do I just select another port. I tried 81, and it also said it was not available. I tried 90 and it was. What are the ramifications of selecting an alternate port? Through the installation proces if I select an alternate port are all the settings going to be modified to use the alternate port so I don't have to make any changes to use the application?

Thanks.

Here are the results from my netstat -a - maybe i'm missing something?

Active Connections

  Proto  Local Address          Foreign Address        State
  TCP    0.0.0.0:135            1G5L8M0:0              LISTENING
  TCP    0.0.0.0:445            1G5L8M0:0              LISTENING
  TCP    0.0.0.0:3389           1G5L8M0:0              LISTENING
  TCP    0.0.0.0:5357           1G5L8M0:0              LISTENING
  TCP    0.0.0.0:49152          1G5L8M0:0              LISTENING
  TCP    0.0.0.0:49153          1G5L8M0:0              LISTENING
  TCP    0.0.0.0:49154          1G5L8M0:0              LISTENING
  TCP    0.0.0.0:49307          1G5L8M0:0              LISTENING
  TCP    0.0.0.0:49308          1G5L8M0:0              LISTENING
  TCP    0.0.0.0:58776          1G5L8M0:0              LISTENING
  TCP    0.0.0.0:62802          1G5L8M0:0              LISTENING
  TCP    127.0.0.1:6999         1G5L8M0:0              LISTENING
  TCP    127.0.0.1:6999         1G5L8M0:52136          ESTABLISHED
  TCP    127.0.0.1:6999         1G5L8M0:53460          ESTABLISHED
  TCP    127.0.0.1:6999         1G5L8M0:53479          ESTABLISHED
  TCP    127.0.0.1:6999         1G5L8M0:53503          ESTABLISHED
  TCP    127.0.0.1:40000        1G5L8M0:0              LISTENING
  TCP    127.0.0.1:40000        1G5L8M0:56498          ESTABLISHED
  TCP    127.0.0.1:52136        1G5L8M0:6999           ESTABLISHED
  TCP    127.0.0.1:52142        1G5L8M0:0              LISTENING
  TCP    127.0.0.1:52142        1G5L8M0:52143          ESTABLISHED
  TCP    127.0.0.1:52143        1G5L8M0:52142          ESTABLISHED
  TCP    127.0.0.1:53460        1G5L8M0:6999           ESTABLISHED
  TCP    127.0.0.1:53479        1G5L8M0:6999           ESTABLISHED
  TCP    127.0.0.1:53503        1G5L8M0:6999           ESTABLISHED
  TCP    127.0.0.1:56498        1G5L8M0:40000          ESTABLISHED
  TCP    192.168.1.17:139       1G5L8M0:0              LISTENING
  TCP    192.168.1.17:52138     by2msg3010715:msnp     ESTABLISHED
  TCP    192.168.1.17:53454     2l6fg81:microsoft-ds   ESTABLISHED
  TCP    192.168.1.17:53461     74:http                ESTABLISHED
  TCP    192.168.1.17:53480     74:http                ESTABLISHED
  TCP    192.168.1.17:53506     74:http                ESTABLISHED
  TCP    192.168.1.17:58287     mkssbs2k3dc:1026       ESTABLISHED
  TCP    192.168.1.17:58292     mkssbs2k3dc:microsoft-ds  ESTABLISHED
  TCP    192.168.1.17:58295     mkssbs2k3dc:1215       ESTABLISHED
  TCP    192.168.1.17:60226     2l6fg81:1025           TIME_WAIT
  TCP    [::]:135               1G5L8M0:0              LISTENING
  TCP    [::]:445               1G5L8M0:0              LISTENING
  TCP    [::]:3389              1G5L8M0:0              LISTENING
  TCP    [::]:5357              1G5L8M0:0              LISTENING
  TCP    [::]:49152             1G5L8M0:0              LISTENING
  TCP    [::]:49153             1G5L8M0:0              LISTENING
  TCP    [::]:49154             1G5L8M0:0              LISTENING
  TCP    [::]:49307             1G5L8M0:0              LISTENING
  TCP    [::]:49308             1G5L8M0:0              LISTENING
  TCP    [::]:58776             1G5L8M0:0              LISTENING
  UDP    0.0.0.0:123            *:*                    
  UDP    0.0.0.0:3702           *:*                    
  UDP    0.0.0.0:3702           *:*                    
  UDP    0.0.0.0:5355           *:*                    
  UDP    0.0.0.0:6004           *:*                    
  UDP    0.0.0.0:50207          *:*                    
  UDP    0.0.0.0:58192          *:*                    
  UDP    127.0.0.1:1900         *:*                    
  UDP    127.0.0.1:54648        *:*                    
  UDP    127.0.0.1:54652        *:*                    
  UDP    127.0.0.1:57062        *:*                    
  UDP    127.0.0.1:57150        *:*                    
  UDP    127.0.0.1:58419        *:*                    
  UDP    127.0.0.1:60595        *:*                    
  UDP    127.0.0.1:62863        *:*                    
  UDP    127.0.0.1:63650        *:*                    
  UDP    127.0.0.1:65409        *:*                    
  UDP    127.0.0.1:65411        *:*                    
  UDP    192.168.1.17:9         *:*                    
  UDP    192.168.1.17:137       *:*                    
  UDP    192.168.1.17:138       *:*                    
  UDP    192.168.1.17:1900      *:*                    
  UDP    192.168.1.17:54647     *:*                    
  UDP    [::]:123               *:*                    
  UDP    [::]:3702              *:*                    
  UDP    [::]:3702              *:*                    
  UDP    [::]:5355              *:*                    
  UDP    [::]:58193             *:*                    
  UDP    [::1]:1900             *:*                    
  UDP    [::1]:54646            *:*                    
  UDP    [fe80::b418:4453:ad2a:36e%12]:1900  *:*                    
  UDP    [fe80::b418:4453:ad2a:36e%12]:54645  *:*                    

[Hemoco]

You can also mail us at lansweeper@hemoco.com

[cvau89]

IIS is not installed. That would have shown up on the netstat. How do premium users obtain support?? is it only throgh the support forums?

[Hemoco]

Maybe default IIS installation?