Lansweeperservice restart

[paprita]

Sometimes, in the last month, lansweeperservice restart without any important reason.
In attach an image of the error on the server and part of errorlog ...

What happen?

[Hemoco]

Are you sure that the problem is caused by trendmicro?
If so you can contact their technical support.

[paprita]

Lansweeper wrote:
Are you sure that the problem is caused by trendmicro?
If so you can contact their technical support.

I'm doing that ... I'm not sure about the cause of this problem but, as a matter of fact, during a period of more than 10 days with all antivirus services stopped, I hadn't any stop of lansweeperservice ... may be a coincidence or not ...

[Hemoco]

Not sure if it's related to trendmicro but you can probably create an exception rule for lansweeperservice.exe

[paprita]

Lansweeper wrote:
Not sure if it's related to trendmicro but you can probably create an exception rule for lansweeperservice.exe

We had the same idea ... I did it yesterday and know I'm testing this configuration ...

[paprita]

paprita wrote:

Lansweeper wrote:
Not sure if it's related to trendmicro but you can probably create an exception rule for lansweeperservice.exe

We had the same idea ... I did it yesterday and know I'm testing this configuration ...

Few minutes ago I had a restart ... I'll investigate talking with antivirus technician ...

[paprita]

paprita wrote:

paprita wrote:

Lansweeper wrote:
Not sure if it's related to trendmicro but you can probably create an exception rule for lansweeperservice.exe

We had the same idea ... I did it yesterday and know I'm testing this configuration ...

Few minutes ago I had a restart ... I'll investigate talking with antivirus technician ...

By the way ... in this moment, with lansweeperservice.exe excluded by scanning from Trend Micro AV, I hade the error; what do you think I should do? Any other application to exclude? Change antivirus?

[Optilan]

Have you been using the Windows Malicous Software Removal Tool (WMSRT) that comes with Windows Update every month?
That sometimes scans ports that are in use on the server to see what they are doing, i ran wireshark once when the WMSRT was running and it does a hell of a lot of snooping around port wise.

[paprita]

Optilan wrote:
Have you been using the Windows Malicous Software Removal Tool (WMSRT) that comes with Windows Update every month?
That sometimes scans ports that are in use on the server to see what they are doing, i ran wireshark once when the WMSRT was running and it does a hell of a lot of snooping around port wise.

Interesting ... I'll have a look ...

Thanks

[paprita]

paprita wrote:

Optilan wrote:
Have you been using the Windows Malicous Software Removal Tool (WMSRT) that comes with Windows Update every month?
That sometimes scans ports that are in use on the server to see what they are doing, i ran wireshark once when the WMSRT was running and it does a hell of a lot of snooping around port wise.

Interesting ... I'll have a look ...

Thanks

I've stopped antivirus services (Trend Micro) and in one week I never had any error more ... great ... the problem, now, is how to configure antivirus ... stay tuned for news ...