Lansweeper service always stop even I restart it

[wikilike7]

Hi Team:

In the passed days Lansweeper service always stop even I restart it.

And I checked the log in C:\Program Files (x86)\Lansweeper\Service but I can’t understand it.

I want to upload the gather log but it's too big even i try to compress it. It's 15.7Mb

[Obi_1_Cinobi]

Hello there!

Thank you for your post, and we sincerely apologize for the delayed response. We appreciate your patience.

To ensure you receive timely and in-depth assistance, we recommend continuing this conversation through our support channels, where our technical team can work with you directly on your specific case.

If you need further technical assistance, please raise a support case here:
https://www.lansweeper.com/contact/contact-support/

If you require technical support and experience any issues accessing the Support Portal, please use this alternative link instead:
https://www.lansweeper.com/contact/contact-support-case/

Thank you for your understanding, and we look forward to assisting you further.