license renewal

[googoo]

See post http://www.lansweeper.com/forum/yaf_postst4144_Very-Unhappy-With-Renewal-Process.aspx

Lansweeper states "Normally you get a notice 7 days before expiration (changed a couple of months ago to 14 days) and everything keeps on working until 10 days after the expiration date."

Our license expired 9/1/10, we are waiting on purchase order to be processed. However, report builder and mail alerts are now grayed out within config utility. So not everything keeps working?

[googoo]

Our 3rd party purchaser failed to forward licensing information on to us until we asked. New license key has been applied.

[googoo]

Unfortunately, as a public entity, we have to purchase all products through a third-party. I will check with them to see if they have the reference number you are referring to and forward via email.

thanks

[Hemoco]

Please contact us by e-mail for this problem and attach your cleverbridge reference number.