A few months ago, we disabled the monitor scanning feature, but monitors are still being counted towards our license. How can we prevent monitors from being included in the license count even though the scanning feature has been disabled?
We had the same problem. Lansweeper tried to charge us 4 times our normal subscription amount due to the number of assets. So many that were being counted towards our limit were monitors. We ended up deleting all of the monitors from lansweeper to resolve. BTW - our rep was completely unhelpful - told us monitors were not being counted towards our total assets.
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