Printers detection

[Guilhem]

Hello,

About Lansweeper printers found in:
Some are with serial numbers (and fields Printed pages, printer status),
else without this information.
Is it against the protocol used, or is it the printer configuration is to review?
Attached is a screenshot of two scenarios:


Excuse my frenchglish...
Thanks.

[Hemoco]

Please contact us at support@lansweeper.com and provide us with a screenshot of your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page. For easy reference, also include a link to this forum thread in your email.