→ 🚀What's New? Explore Lansweeper's Fall 2024 Updates! Fall Launch Blog !

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helpdesktrv
Engaged Sweeper II
Good morning,
we did a few days ago the upgrade to version Lansweeper 5060.
The old version had two useful keys: "Rescan" and "Full Rescan" as Scanning Actions.
In the new version there are no these 2 keys.
How do you request a scan in real time of a single computer or a single device with LS 5?
1 ACCEPTED SOLUTION
Hemoco
Lansweeper Alumni
Please ensure that:
- Your license key is applied to your installation, as the freeware version of Lansweeper does not support this option.
- If you restricted web console access, a user group you belong to has been added to the Rescan Computers role, found under Configuration/Website Management/Website Access.

View solution in original post

4 REPLIES 4
helpdesktrv
Engaged Sweeper II
Right! I hadn't added my group..sorry! Thanks!
Hemoco
Lansweeper Alumni
Please ensure that:
- Your license key is applied to your installation, as the freeware version of Lansweeper does not support this option.
- If you restricted web console access, a user group you belong to has been added to the Rescan Computers role, found under Configuration/Website Management/Website Access.
helpdesktrv
Engaged Sweeper II
Sorry but in my page, "Asset pages" is not present "Asset Scan" button.
I can add a button? Or do I simply enable it in some way?
Hemoco
Lansweeper Alumni
By using the Rescan Asset button on an asset page.

4.2 "Full Rescan" = 5.0 "Rescan Asset"
4.2 "Rescan" has no 5.0 equivalent. We removed this button as it was hardly ever used.