Registry access denied error - Win7

[pentel]

Hi,

I am having a weird problem where Lansweeper brings an error with access denied when trying to access the registry. I have turned the Remote Registry service to on (it is Off by default on Vista and Windows 7), so that is not the problem. I have added a registry key in the Lansweeper scan, and since then this error has appeared. I also checked and the registry key that I scan is on the computers. I can remotely connect to the other computer's registry so somehow it can be accessed.
This happens on all our Windows 7 computers, not just one of them. So my guess is this is a general configuration setting with those computers...

When I go to Configuration Browser --> Registry keys I can see 4 registry keys, but not the 5th which I added and is the one I need. I did a manual update scan and also triggered a scan but it brings this error.

Any ideas on how to fix this?

[Hemoco]

Hi,

The hkey_current_user points to the user performing the scan (not to the one logged on)

PS.
You don't need to turn on the remote registry service.

[pentel]

Found the error...

I added a key to look in HKEY_CURRENT_USER, but switching it to HEKY_LOCAL_MACHINE works now. The registry value was fine, I think current_user just doesn't allow remote access so it gives an access denied. This is purely how I see it as I don't really know how it works 😄

Hope this thread helps others with the same error...