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01-16-2013 04:23 PM
Hi:
I´m running lansweeper premium. When I try the remote control utility I get the attached image
First time I get an access denied, but i´m running my browser with a domain admin account, in fact, the same account we use to scan computers and servers.
If I accept and retry remote control, sometimes I get the "unlicensed version limited to 60 secs"... Isnt remoteControl included on premium licenses?
How can this be happening? Do I have to perform a tweak on lansweeper scanning server in order to achieve my goal?
Thanks in advance.
I´m running lansweeper premium. When I try the remote control utility I get the attached image
First time I get an access denied, but i´m running my browser with a domain admin account, in fact, the same account we use to scan computers and servers.
If I accept and retry remote control, sometimes I get the "unlicensed version limited to 60 secs"... Isnt remoteControl included on premium licenses?
How can this be happening? Do I have to perform a tweak on lansweeper scanning server in order to achieve my goal?
Thanks in advance.
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01-16-2013 06:56 PM
Please register the tool first by following the instructions in this knowledge base article.
Remote Control and Uninstall Software must be registered separately from your main Lansweeper installation.
Remote Control and Uninstall Software must be registered separately from your main Lansweeper installation.
