Report issue

[hzjfans]

Hello.

I have one question about report.

I have no any recorder in "Computer: 64bit processor but 32 bit OS installed"
do you same?

I don't know is that open in Lansweeper 4.0 bate free version?

[FWBB]

I know this is an OT but I have been beating my head against the wall with this issue today as well, unrelated to LS. I don't think this is a LS issue at all. I think it is an WMI issue in Win XP and 2003(?). Please correct me if I am totally wrong here.

If I use generic WMI Explorer against two identical HP 6930p machines(P8600 Core2Duo) a 32bit XP install returns all possible indicators from CIM_Processor and WIN32_Processor as 32bit.
Doing the same on a 32bit Windows 7 machine correctly reports a 32bit OS (addressWidth)running on a 64bit Processor(datawidth, architecture and Caption).
Installing the hotfix for the correct processor name, does not resolve this. Updating the BIOS firmware did not resolve it either. I didn't try the XP hotfix for correct # of cores/MT ability.
There was some reference to this issue and how WMI changed with Vista at Technet's TheScriptingGuy blog but all the links i found are outdated and I have not been able to find the post.

using http://web.inter.nl.net/hcc/J.Steunebrink/chkcpu.htm
and psexec the following might be a workaround
i have not tested the script but the source was a subscription site, so I could not link to it. I tested the chkcpu, it works as designed.

Set oWS = CreateObject("WScript.Shell")
Set oFS = CreateObject("Scripting.FileSystemObject")
 
sComputer = "ComputerNameHere"
 
sScriptName = WScript.ScriptName
sScriptPath = WScript.ScriptFullName
sTemp = Replace(sScriptName, ".vbs", ".txt")
sTempFile = Replace(sScriptPath, sScriptName, sTemp)
 
oWS.Run "cmd.exe /c psexec \\" & sComputer & " -c C:\Windows\System32\chkcpu32 /v >" & Chr(34) & sTempFile & chr(34),0 ,True
 
Set oTempFile = oFS.OpenTextFile(sTempFile, 1)
 
Do While oTempFile.AtEndOfStream <> True
	sText = oTempFile.ReadLine
		If Instr(sText, "64-bit support") Then
			sText = LCase(sText)
			If InStr(sText, "no") Then
				oWS.Popup "CPU with 64-bit support NOT detected", ,sComputer , vbExclamation
			Else
				oWS.Popup "CPU with 64-bit support DETECTED!", ,sComputer , vbInformation
			End If
        Exit Do
    End If
Loop
 
oTempFile.Close
oFS.DeleteFile(sTempFile)
 

maybe this will help someone or someone will post how to pull the correct 64bit flag from WMI in XP.

[hzjfans]

Hi,

but Intel website said the CPU is Intel 64. and I use BITS check is x64 CPU.

[Hemoco]

hzjfans wrote:
Hi,

but Intel website said the CPU is Intel 64. and I use BITS check is x64 CPU.

WMI says it not a 64 bit processor.
You might want to try to update the bios and intel drivers on this computer.

[hzjfans]

Hi,

yes, I post the information for you, this CPU is 64bit.

Last scan at 4/21/2010 1:07:47 PM took 0.07 seconds, waittime is 50 days.


Processor

Caption: x86 Family 6 Model 23 Stepping 10
Name: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
Manufacturer: GenuineIntel
ProcessorId: BFEBFBFF0001067A
SocketDesignation: Microprocessor
AddressWidth: 32
Architecture: 0
Availability: 3
CpuStatus: 1
DataWidth: 32
DeviceID: CPU0
ExtClock: 266
Family: 2
L2CacheSize: 3072
Level: 6
MaxClockSpeed: 2261
NumberOfCores: 2
NumberOfLogicalProcessors: 2
ProcessorType: 3
Revision: 5898
UpgradeMethod: 6
VoltageCaps: 2
Date: 4/21/2010 1:07:47 PM

[Hemoco]

hzjfans wrote:

Caption: x86 Family 6 Model 23 Stepping 10
AddressWidth: 32
DataWidth: 32

This is saying it's 32 bit.

[Hemoco]

Do you have any computers that have this criteria?