cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
pjayme
Engaged Sweeper
Upgraded to 4.0.0.40 and it won't scan new computers. I checked all of the settings shown in troubleshooting. I have run out of ideas. Please help.
7 REPLIES 7
pjayme
Engaged Sweeper
I put in my credentials and it seems to be working now. Thank you. Now I have to figure out why the other credentials didn't work.
Hemoco
Lansweeper Alumni
This seems to be the cause:

10/12/2010 09:36:38: dps.local Logon failure: unknown user name or bad password.

pjayme
Engaged Sweeper
Yes the service is started. Any ideas on what to look at next.
pjayme
Engaged Sweeper
I attached a file with the past errors for the week.
Hemoco
Lansweeper Alumni
Can you post the last lines of your errorlog.txt file please.
Also please check if the service is started.
pjayme
Engaged Sweeper
We have active scan checked and lsclient run thruough group policy.
Hemoco
Lansweeper Alumni
Which kind of scanning method do you use?
Please check if the service is started and look for errors in the errorlog.txt file.