Won't scan new computers

[pjayme]

Upgraded to 4.0.0.40 and it won't scan new computers. I checked all of the settings shown in troubleshooting. I have run out of ideas. Please help.

[pjayme]

I put in my credentials and it seems to be working now. Thank you. Now I have to figure out why the other credentials didn't work.

[Hemoco]

This seems to be the cause:

10/12/2010 09:36:38: dps.local Logon failure: unknown user name or bad password.

[pjayme]

Yes the service is started. Any ideas on what to look at next.

[pjayme]

I attached a file with the past errors for the week.

[Hemoco]

Can you post the last lines of your errorlog.txt file please.
Also please check if the service is started.

[pjayme]

We have active scan checked and lsclient run thruough group policy.

[Hemoco]

Which kind of scanning method do you use?
Please check if the service is started and look for errors in the errorlog.txt file.