RPC Server unavailable

[Fatcat357]

We just bought Lansweeper today and we are seeing several machines with the below issue:

Remote WMI test
-----------------------------------------------
\root\cimv2 Remote WMI access test FAILED
The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)



We have validated that there is not a fiewall running on the computers. Any help would be appreciated.

[Fatcat357]

We figured out it was Mcafee HIPS that was blocking the port. Thanks for your help.

[Hemoco]

Could you telnet from the server to the client on port 135 (if not a firewall is blocking access or dcom is not available)
Some people had this problem with cisco vpn client which has a build in firewall.

[Fatcat357]

We get the same error using fqdn and ip:

Remote WMI test
-----------------------------------------------
\root\cimv2 Remote WMI access test FAILED
The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

Remote Registry test using WMI
-----------------------------------------------
\root\default Remote WMI access test FAILED
The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

[Hemoco]

Please try the connectiontester from the server to the client.
Try on both fqdn,computername and ip address.