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‎10-05-2010 12:25 PM
I noticed that the report "Software by publisher" software "Sun Microsystems"
wrong total count.
as shown in the image in total:
Java (TM) 6 Update 21 to 2, but if I press on Java (TM) 6 Update 21 report from the Software for Java (TM) 6 Update 21 to 15 items found
I hope I have explained well the problem
wrong total count.
as shown in the image in total:
Java (TM) 6 Update 21 to 2, but if I press on Java (TM) 6 Update 21 report from the Software for Java (TM) 6 Update 21 to 15 items found
I hope I have explained well the problem

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‎10-06-2010 04:34 PM
Which is the version that you have?
Lansweeper-vmw 4.0.0.37
In the data I have, I can see the same for Quicktime 7 with publisher "Apple Inc." and one with an empty publisher.
Can you confirm this?
Yes! on Software report for QuickTime - 8 items found:
7 not version e not publisher (sorry I had not noticed that was missing the publisher, i saw him going into the details of Software report for workstation)
1 yes version (7.67.75.0) and publisher is "Apple Inc."
In the data we use for testing I can find 2 different sun publishers:
Sun Microsystems, Inc
Sun Microsystems, Inc.
(The last one with a ".")
can you search the software overview page (ctrl+f) for other instances of the java update.
looking more closely I discovered that the latest version of Java as a producer: oracle.
I find under Software publisher overview
Oracle (1): Java(TM) 6 Update 21 (22) right.
but 2 installation of "Java(TM) 6 Update 21" as publishers: Sun Microsystems, Inc.
sorry!
the installation of 2 "Sun .." was done by hand and not through group policy, it is correct, no mistake lansweeper !
Lansweeper-vmw 4.0.0.37
In the data I have, I can see the same for Quicktime 7 with publisher "Apple Inc." and one with an empty publisher.
Can you confirm this?
Yes! on Software report for QuickTime - 8 items found:
7 not version e not publisher (sorry I had not noticed that was missing the publisher, i saw him going into the details of Software report for workstation)
1 yes version (7.67.75.0) and publisher is "Apple Inc."
In the data we use for testing I can find 2 different sun publishers:
Sun Microsystems, Inc
Sun Microsystems, Inc.
(The last one with a ".")
can you search the software overview page (ctrl+f) for other instances of the java update.
looking more closely I discovered that the latest version of Java as a producer: oracle.
I find under Software publisher overview
Oracle (1): Java(TM) 6 Update 21 (22) right.
but 2 installation of "Java(TM) 6 Update 21" as publishers: Sun Microsystems, Inc.
sorry!



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‎10-06-2010 11:53 AM
In the data I have, I can see the same for Quicktime
7 with publisher "Apple Inc." and one with an empty publisher.
Can you confirm this?
7 with publisher "Apple Inc." and one with an empty publisher.
Can you confirm this?

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‎10-06-2010 11:37 AM
In the data we use for testing I can find 2 different sun publishers:
Sun Microsystems, Inc
Sun Microsystems, Inc.
(The last one with a ".")
can you search the software overview page (ctrl+f) for other instances of the java update.
Sun Microsystems, Inc
Sun Microsystems, Inc.
(The last one with a ".")
can you search the software overview page (ctrl+f) for other instances of the java update.

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‎10-06-2010 11:14 AM
Which is the version that you have?

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‎10-06-2010 11:10 AM
I'll try to reproduce this.

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‎10-05-2010 10:15 PM
Can you check if the publisher is exactly the same on these computers.
Are there non-active computers in this list?
Are there non-active computers in this list?

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‎10-06-2010 11:02 AM
Lansweeper wrote:
Can you check if the publisher is exactly the same on these computers.
Are there non-active computers in this list?
thanks for the reply
1) I check, and the publisher is exactly (deployment with group policy ".msi")
2) No in this list are not present non-active computer
I have other controls and other software deployment with group policy (ex. Adobe Reader 9.3.4 or Outlook Connector for MDaemon Plug-in) the count is correct.
I can give you an example with a software not installed with group policy:
Software publisher overview
Apple Inc. (3)
Apple Application Support (1) - RIGHT!
Apple Software Update (1) - RIGHT!
QuickTime (1) - BAD

if click on QuickTime = Software report for QuickTime - 8 items found check the publisher is exactly
I would not be wrong, but the count has been busted since I did upgrade to the latest version of Lansweeper
I can think of: lansweeper completely uninstall everything and its DB and reinstall everything.

