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jens2004
Engaged Sweeper
I've just installed LanSweeper, and want to scan all my network.
All the PC get this error, no´t the servers.
All PC are running Windows XPPro with SP 2
I've tried all the solution included fw checks.
All the services are running and are using administrator account.
Could anybody help me?
5 REPLIES 5
Hemoco
Lansweeper Alumni
Wmi diag looks ok.

Other possibilities:
Dns resolves to an incorrect IP address.
Third party firewall blocking access.
remerson
Engaged Sweeper
It just returns:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>netsh firewall set service RemoteAdmin enable
The service has not been started.

which is to be expected, since the firewall is disabled.

Am I missing something here?


BTW Here is the output of wmidiag:
________________________________________________________________________
29740 13:34:58 (0) ** WMIDiag v2.0 started on Wednesday, June 30, 2010 at 13:30.
29741 13:34:58 (0) **
29742 13:34:58 (0) ** Copyright (c) Microsoft Corporation. All rights reserved - January 2007.
29743 13:34:58 (0) **
29744 13:34:58 (0) ** This script is not supported under any Microsoft standard support program or service.
29745 13:34:58 (0) ** The script is provided AS IS without warranty of any kind. Microsoft further disclaims all
29746 13:34:58 (0) ** implied warranties including, without limitation, any implied warranties of merchantability
29747 13:34:58 (0) ** or of fitness for a particular purpose. The entire risk arising out of the use or performance
29748 13:34:58 (0) ** of the scripts and documentation remains with you. In no event shall Microsoft, its authors,
29749 13:34:58 (0) ** or anyone else involved in the creation, production, or delivery of the script be liable for
29750 13:34:58 (0) ** any damages whatsoever (including, without limitation, damages for loss of business profits,
29751 13:34:58 (0) ** business interruption, loss of business information, or other pecuniary loss) arising out of
29752 13:34:58 (0) ** the use of or inability to use the script or documentation, even if Microsoft has been advised
29753 13:34:58 (0) ** of the possibility of such damages.
29754 13:34:58 (0) **
29755 13:34:58 (0) **
29756 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29757 13:34:58 (0) ** ----------------------------------------------------- WMI REPORT: BEGIN ----------------------------------------------------------
29758 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29759 13:34:58 (0) **
29760 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29761 13:34:58 (0) ** Windows XP - No service pack - 32-bit (2600) - User 'KCTS-SEATTLE\EMERR' on computer 'TECH-07N00'.
29762 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29763 13:34:58 (0) ** Environment: ........................................................................................................ OK..
29764 13:34:58 (0) ** System drive: ....................................................................................................... C: (Disk #0 Partition #1).
29765 13:34:58 (0) ** Drive type: ......................................................................................................... IDE (ST980825AS).
29766 13:34:58 (0) ** There are no missing WMI system files: .............................................................................. OK.
29767 13:34:58 (0) ** There are no missing WMI repository files: .......................................................................... OK.
29768 13:34:58 (0) ** WMI repository state: ............................................................................................... N/A.
29769 13:34:58 (0) ** BEFORE running WMIDiag:
29770 13:34:58 (0) ** The WMI repository has a size of: ................................................................................... 23 MB.
29771 13:34:58 (0) ** - Disk free space on 'C:': .......................................................................................... 16980 MB.
29772 13:34:58 (0) ** - INDEX.BTR, 1736704 bytes, 6/30/2010 12:50:56 PM
29773 13:34:58 (0) ** - INDEX.MAP, 896 bytes, 6/30/2010 12:50:56 PM
29774 13:34:58 (0) ** - OBJECTS.DATA, 21995520 bytes, 6/30/2010 12:50:56 PM
29775 13:34:58 (0) ** - OBJECTS.MAP, 10800 bytes, 6/30/2010 12:50:56 PM
29776 13:34:58 (0) ** AFTER running WMIDiag:
29777 13:34:58 (0) ** The WMI repository has a size of: ................................................................................... 23 MB.
29778 13:34:58 (0) ** - Disk free space on 'C:': .......................................................................................... 16977 MB.
29779 13:34:58 (0) ** - INDEX.BTR, 1736704 bytes, 6/30/2010 1:31:26 PM
29780 13:34:58 (0) ** - INDEX.MAP, 896 bytes, 6/30/2010 1:31:26 PM
29781 13:34:58 (0) ** - OBJECTS.DATA, 21995520 bytes, 6/30/2010 1:31:26 PM
29782 13:34:58 (0) ** - OBJECTS.MAP, 10800 bytes, 6/30/2010 1:31:26 PM
29783 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29784 13:34:58 (0) ** Windows Firewall: ................................................................................................... NOT INSTALLED.
29785 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29786 13:34:58 (0) ** DCOM Status: ........................................................................................................ OK.
29787 13:34:58 (0) ** WMI registry setup: ................................................................................................. OK.
29788 13:34:58 (0) ** WMI Service has no dependents: ...................................................................................... OK.
29789 13:34:58 (0) ** RPCSS service: ...................................................................................................... OK (Already started).
29790 13:34:58 (0) ** WINMGMT service: .................................................................................................... OK (Already started).
29791 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29792 13:34:58 (0) ** WMI service DCOM setup: ............................................................................................. OK.
29793 13:34:58 (2) !! WARNING: WMI DCOM components registration is missing for the following EXE/DLLs: .................................... 6 WARNING(S)!
29794 13:34:58 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\FASTPROX.DLL (\CLSID\{7A0227F6-7108-11D1-AD90-00C04FD8FDFF}\InProcServer32)
29795 13:34:58 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\FASTPROX.DLL (\CLSID\{D71EE747-F455-4804-9DF6-2ED81025F2C1}\InProcServer32)
29796 13:34:58 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\FASTPROX.DLL (\CLSID\{ED51D12E-511F-4999-8DCD-C2BAC91BE86E}\InProcServer32)
29797 13:34:58 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMPROX.DLL (\CLSID\{4C6055D8-84B9-4111-A7D3-6623894EEDB3}\InProcServer32)
29798 13:34:58 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMPROX.DLL (\CLSID\{A1044801-8F7E-11D1-9E7C-00C04FC324A8}\InProcServer32)
29799 13:34:58 (0) ** - C:\WINDOWS\SYSTEM32\WBEM\WBEMPROX.DLL (\CLSID\{F7CE2E13-8C90-11D1-9E7B-00C04FC324A8}\InProcServer32)
29800 13:34:58 (0) ** => WMI System components are not properly registered as COM objects, which could make WMI to
29801 13:34:58 (0) ** fail depending on the operation requested.
29802 13:34:58 (0) ** => For a .DLL, you can correct the DCOM configuration by executing the 'REGSVR32.EXE <Filename.DLL>' command.
29803 13:34:58 (0) **
29804 13:34:58 (0) ** WMI ProgID registrations: ........................................................................................... OK.
29805 13:34:58 (0) ** WMI provider DCOM registrations: .................................................................................... OK.
29806 13:34:58 (0) ** WMI provider CIM registrations: ..................................................................................... OK.
29807 13:34:58 (0) ** WMI provider CLSIDs: ................................................................................................ OK.
29808 13:34:58 (0) ** WMI providers EXE/DLL availability: ................................................................................. OK.
29809 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29810 13:34:58 (0) ** Overall DCOM security status: ....................................................................................... OK.
29811 13:34:58 (0) ** Overall WMI security status: ........................................................................................ OK.
29812 13:34:58 (0) ** - Started at 'Root' --------------------------------------------------------------------------------------------------------------
29813 13:34:58 (0) ** INFO: WMI permanent SUBSCRIPTION(S): ................................................................................ 3.
29814 13:34:58 (0) ** - ROOT/DEFAULT, MSFT_UCScenarioControl.Name="Microsoft WMI Updating Consumer Scenario Control".
29815 13:34:58 (0) ** 'SELECT * FROM __InstanceOperationEvent WHERE TargetInstance ISA 'MSFT_UCScenario''
29816 13:34:58 (0) ** - ROOT/SUBSCRIPTION, MSFT_UCScenarioControl.Name="Microsoft WMI Updating Consumer Scenario Control".
29817 13:34:58 (0) ** 'SELECT * FROM __InstanceOperationEvent WHERE TargetInstance ISA 'MSFT_UCScenario''
29818 13:34:58 (0) ** - ROOT/SUBSCRIPTION, NTEventLogEventConsumer.Name="SCM Event Log Consumer".
29819 13:34:58 (0) ** 'select * from MSFT_SCMEventLogEvent'
29820 13:34:58 (0) **
29821 13:34:58 (0) ** WMI TIMER instruction(s): ........................................................................................... NONE.
29822 13:34:58 (0) ** WMI ADAP status: .................................................................................................... OK.
29823 13:34:58 (0) ** INFO: WMI namespace(s) requiring PACKET PRIVACY: .................................................................... 1 NAMESPACE(S)!
29824 13:34:58 (0) ** - ROOT/SERVICEMODEL.
29825 13:34:58 (0) ** => When remotely connecting, the namespace(s) listed require(s) the WMI client to
29826 13:34:58 (0) ** use an encrypted connection by specifying the PACKET PRIVACY authentication level.
29827 13:34:58 (0) ** (RPC_C_AUTHN_LEVEL_PKT_PRIVACY or PktPrivacy flags)
29828 13:34:58 (0) ** i.e. 'WMIC.EXE /NODE:"TECH-07N00" /AUTHLEVEL:Pktprivacy /NAMESPACE:\\ROOT\SERVICEMODEL Class __SystemSecurity'
29829 13:34:58 (0) **
29830 13:34:58 (0) ** WMI MONIKER CONNECTIONS: ............................................................................................ OK.
29831 13:34:58 (0) ** WMI CONNECTIONS: .................................................................................................... OK.
29832 13:34:58 (0) ** WMI GET operations: ................................................................................................. OK.
29833 13:34:58 (0) ** WMI MOF representations: ............................................................................................ OK.
29834 13:34:58 (0) ** WMI QUALIFIER access operations: .................................................................................... OK.
29835 13:34:58 (0) ** WMI ENUMERATION operations: ......................................................................................... OK.
29836 13:34:58 (0) ** WMI EXECQUERY operations: ........................................................................................... OK.
29837 13:34:58 (0) ** WMI GET VALUE operations: ........................................................................................... OK.
29838 13:34:58 (0) ** WMI WRITE operations: ............................................................................................... NOT TESTED.
29839 13:34:58 (0) ** WMI PUT operations: ................................................................................................. NOT TESTED.
29840 13:34:58 (0) ** WMI DELETE operations: .............................................................................................. NOT TESTED.
29841 13:34:58 (0) ** WMI static instances retrieved: ..................................................................................... 1273.
29842 13:34:58 (0) ** WMI dynamic instances retrieved: .................................................................................... 0.
29843 13:34:58 (0) ** WMI instance request cancellations (to limit performance impact): ................................................... 0.
29844 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29845 13:34:58 (0) ** # of Event Log events BEFORE WMIDiag execution since the last 20 day(s):
29846 13:34:58 (0) ** DCOM: ............................................................................................................. 1845.
29847 13:34:58 (0) ** WINMGMT: .......................................................................................................... 62.
29848 13:34:58 (0) ** WMIADAPTER: ....................................................................................................... 0.
29849 13:34:58 (0) ** => Verify the WMIDiag LOG at line #23655 for more details.
29850 13:34:58 (0) **
29851 13:34:58 (0) ** # of additional Event Log events AFTER WMIDiag execution:
29852 13:34:58 (0) ** DCOM: ............................................................................................................. 0.
29853 13:34:58 (0) ** WINMGMT: .......................................................................................................... 0.
29854 13:34:58 (0) ** WMIADAPTER: ....................................................................................................... 0.
29855 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29856 13:34:58 (0) ** WMI Registry key setup: ............................................................................................. OK.
29857 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29858 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29859 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29860 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29861 13:34:58 (0) **
29862 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29863 13:34:58 (0) ** ------------------------------------------------------ WMI REPORT: END -----------------------------------------------------------
29864 13:34:58 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
29865 13:34:58 (0) **
29866 13:34:58 (0) ** WARNING: WMIDiag determined that WMI works CORRECTLY. HOWEVER, some issues were detected. Check 'C:\DOCUMENTS AND SETTINGS\EMERR\LOCAL SETTINGS\TEMP\WMIDIAG-V2.0_XP___.CLI.RTM.32_TECH-07N00_2010.06.30_13.30.42.LOG' for details.
29867 13:34:58 (0) **
29868 13:34:58 (0) ** WMIDiag v2.0 ended on Wednesday, June 30, 2010 at 13:34 (W:75 E:14 S:2).
___________________________________________________________________________________
Hemoco
Lansweeper Alumni
Have you tried running this manually on the workstations:
netsh firewall set service RemoteAdmin enable 
remerson
Engaged Sweeper
I have just installed the free version to test it out. I am getting the same error, but only on XP PCs. Firewall is disabled by GP, but the error persists. Scans are OK on all my servers (win 2003 & 2008) and on Win7 laptops. I've been through all the WMI troubleshooting page 'fixes', but no joy. This is the only thing keeping me from parting with $ for the premium version.

Any suggestions?

rob
Hemoco
Lansweeper Alumni
Could you try stopping the firewall service on one of the computers as a test.
If this works then you are sure that it's a firewall related problem.

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