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Lee-TG
Engaged Sweeper II

The cloud site access is much slower than usual, which was already not great, but it's unusable the last few hours. Licensing information also shows "Licensing Information is partially unavailable, please contact your account manager."

 

I am unable to search for devices, gives 'View Unavailable' message.

1 REPLY 1
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.