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‎02-26-2013 12:24 AM
I am getting duplicates of all thin clients on my network. The original asset (with MAC) is not getting updated & a new one (with no MAC) is appearing. What additional info can I provide?
Thanks,
Patrick
http://patrickhoban.wordpress.com
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‎03-06-2013 11:17 PM
Upgrading to 5.0.0.60 resolved the issue. Had to delete the duplicates.
Thanks,
Patrick
http://patrickhoban.wordpress.com

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‎02-26-2013 06:03 PM
I have submitted an email to support.
Thanks,
Patrick
http://patrickhoban.wordpress.com

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‎02-26-2013 09:47 AM
Please contact support@lansweeper.com and provide us with screenshots of the following:
- Both Lansweeper webpages that exist for a single machine.
- A connection test performed to the same machine using the DeviceTester.exe: http://download.lansweeper.com/tools50/DeviceTester.exe
Please perform the test on your Lansweeper server, connecting to the machine, and show us the entire output.
- Both Lansweeper webpages that exist for a single machine.
- A connection test performed to the same machine using the DeviceTester.exe: http://download.lansweeper.com/tools50/DeviceTester.exe
Please perform the test on your Lansweeper server, connecting to the machine, and show us the entire output.
