The Lansweeper Community will be under construction as of March 2nd, 2026. This site will move to a static version—join us on Reddit to keep the conversations going. More info here.
Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Okan
Engaged Sweeper III
I want to upgrade from 5.3.0.34 to 6.0.0.22 and I do not need the Helpdesk feature. Are there any pre-install, install or post-install tips?
1 ACCEPTED SOLUTION
Susan_A
Lansweeper Alumni
As always, we recommend backing up your database prior to updating. Update instructions can be found here. If you would like to hide the Helpdesk menu after installing, you can do so by following these instructions. We do plan on releasing a new 6.0 installer either this week or the next, so it might be best to wait for that update.

View solution in original post

1 REPLY 1
Susan_A
Lansweeper Alumni
As always, we recommend backing up your database prior to updating. Update instructions can be found here. If you would like to hide the Helpdesk menu after installing, you can do so by following these instructions. We do plan on releasing a new 6.0 installer either this week or the next, so it might be best to wait for that update.