WMI Access is denied

[vmw2]

I'm freeware user of the 4.1 version (i'll first try the freeware to know if it's suitable for me).

I've a problem with the scanning. The server actually detects the PCs that are in in the iprange but it doesn't scan them. And I get the following error:

Access is denied 0x80070005 (PC_TESTSW, 192.168.100.142) Scanned by PROYECTO-LASNWE\lslocaluser

I follow what here http://www.lansweeper.com/kb/WMI-Access-is-denied.aspx says but it continues with the same problem!

Can you give me a solution?

Thank you.

[FrB]

Hello everyone,
I have the same problem "0x80070005 Access is denied" on some clients in my domain.
I have already followed the guide described in the link "http://www.lansweeper.com/kb/WMI-Access-is-denied.aspx" but without resolution.
I try the script to fix the WMI and the Microsoft tool but the problem continues to occur.
I also tried to remove the machine from the domain and re-add it, but the WMI error remain.
The clients are WindowsXP SP2/SP3 and the account that I use in the Lansweeper service is a domain account, set to don't expire.
If I launch the "connection test" I get this:

Remote WMI test
-----------------------------------------------
Found: Microsoft Windows XP Professional Service Pack 3
\root\cimv2 Remote WMI access test OK

Remote Registry test using WMI
-----------------------------------------------
Found: Microsoft Windows XP Service Pack 3
\root\default Remote WMI access test OK


someone has a solution?
Thanks

[Hemoco]

FrB wrote:
Hello everyone,
I have the same problem "0x80070005 Access is denied" on some clients in my domain.
I have already followed the guide described in the link "http://www.lansweeper.com/kb/WMI-Access-is-denied.aspx" but without resolution.
I try the script to fix the WMI and the Microsoft tool but the problem continues to occur.
I also tried to remove the machine from the domain and re-add it, but the WMI error remain.
The clients are WindowsXP SP2/SP3 and the account that I use in the Lansweeper service is a domain account, set to don't expire.
If I launch the "connection test" I get this:

Can you please post or mail screenshots of these tests.

[Hemoco]

vmw2 wrote:

Access is denied 0x80070005 (PC_TESTSW, 192.168.100.142) Scanned by PROYECTO-LASNWE\lslocaluser

You are scanning the computer with account PROYECTO-LASNWE\lslocaluser
Is this a domain administrator or administrator on the computer that you want to scan?

[vmw2]

The server (Windows Server 2003) also it's in the same domain.

[vmw2]

Sure, the computer (Windows 7 Professional SP1) is in a domain.

[oksidant]

I have the same problem (Access is denied 0x80070005 ).
Not possible to connect to a PC is running Windows 7 Home Premium.

[Hemoco]

oksidant wrote:
I have the same problem (Access is denied 0x80070005 ).
Not possible to connect to a PC is running Windows 7 Home Premium.

Windows home versions are not supported (you cannot connect to them remotely)

[oksidant]

Lansweeper wrote:

oksidant wrote:
I have the same problem (Access is denied 0x80070005 ).
Not possible to connect to a PC is running Windows 7 Home Premium.

Windows home versions are not supported (you cannot connect to them remotely)

Thanks, I suspected, but the preinstalled on the laptops to good will not.

[Hemoco]

Is the computer in a domain or workgroup?
If workgroup: is the account "PROYECTO-LASNWE\lslocaluser" administrator on the computer?