workstations are not detected by lansweeper

[hlteif]

Hi again, I discovered that some of the workstations were not discovered by the lansweeper. did anybody get the same problem ? in case what was the solutions or hints to troubleshoot this kind of problem?

thank you

[hlteif]

Windows XP SP2

[Hemoco]

On which OS are you running the service?

[hlteif]

Please find in attachment the errorlog.txt

[Hemoco]

The errorlog should be in the same folder as your lansweeper service
c:\program files\lansweeper\service probably.

[hlteif]

where can I fond the errolog.txt ? no they are not offline. I did a test that consists of connecting to those workstation thru computer management and it works fine.

[Hemoco]

Could you please post your errorlog.txt file please.

It's also possible that these computers are currently offline or haven't contacted any domain controllers yet.

[hlteif]

I use active scanning. the version of lansweeper I am using is 3.5.0.48.

[Hemoco]

Do you use active scanning or lsclient?