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Request: Report (and chart) of Assets that cannot be scanned

Hi there,I'd like a simple pie chart showing all Windows devices in an IP location which reflect what can (and has been) scanned, vs what Lansweeper can see but cannot scan (for whatever reason)Hope that makes sense.Cheers

MuppetNZ by Engaged Sweeper
  • 1649 Views
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Getting the installer to work

Ok. I downloaded the FlashPlayer installer package and modified it with the current flashplayer msi version.I also removed the steps disabling auto-updates. It still isn't working. What could I possibly be missing?Please help. This would be extre...

pjayme by Engaged Sweeper
  • 2006 Views
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Resolved! Disable "Assets Concerning" for end users

I don't wish (at this time) to have my users select the "assets concerned" in the ticket form. Can I disable the button entirely, or on a per-ticket-type basis?

mgiljum by Engaged Sweeper III
  • 4956 Views
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Resolved! Disable getting my own email replies sent through the console

Whenever I reply to a ticket within the console, both myself and the user gets a reply. Obviously the user needs to see my reply, but I don't need to get an email to see what I wrote.How can I disable that?

mgiljum by Engaged Sweeper III
  • 4917 Views
  • 1 replies
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Rarest Ticket Type

'Is it plugged in?' or 'Try again when sober' are just a few examples of ticket types you don't want your users to see. Let your imagination run wild!Tip: Ticket types can be added under Configuration/Ticket Content in the Lansweeper Web Console. [PO...

Bruce_B by Lansweeper Alumni
  • 11260 Views
  • 7 replies
  • 5 kudos

Resolved! Vmware VCSA 6.5 scanning error

Hello, I have a little problem with VCSA scanning, I recently update my VCSA to version 6.5 and the scan fail with error "Could not scan VMware with credentials Global xxx" I manage to add an account in read only group on the vcsa and declare it on t...

boupjof by Engaged Sweeper III
  • 5165 Views
  • 1 replies
  • 0 kudos