This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Using the Helpdesk portion of the application, we can create KB Articles and use them as resolutions for our tickets, it creates a link which becomes clickable after the ticket gets created, when you click the link however it does not resolve, we get...
HI everyone,Can Lansweeper be configured to send logs to a syslog server?I don't want to go around the issue -- for example capture the event viewer of the box where Lansweeper is running itself and then ship those logs to syslog. That I can do but i...
Hi there,I'd like a simple pie chart showing all Windows devices in an IP location which reflect what can (and has been) scanned, vs what Lansweeper can see but cannot scan (for whatever reason)Hope that makes sense.Cheers
We have some assets that have two or more groups assigned to them. In the Assets Group Overview widget when I click on one of the group names the assets that have more than one group assigned does not show up. When I go to the configuration -> Asset ...
Ok. I downloaded the FlashPlayer installer package and modified it with the current flashplayer msi version.I also removed the steps disabling auto-updates. It still isn't working. What could I possibly be missing?Please help. This would be extre...
I don't wish (at this time) to have my users select the "assets concerned" in the ticket form. Can I disable the button entirely, or on a per-ticket-type basis?
Whenever I reply to a ticket within the console, both myself and the user gets a reply. Obviously the user needs to see my reply, but I don't need to get an email to see what I wrote.How can I disable that?
Hello, I need an report to verify if 100 users have a specific software installed. Can anyone help me, thanks.
