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Learn how to install, configure, maintain, and troubleshoot Lansweeper Cloud.

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Knowledge Base Articles

Reporting in Lansweeper Cloud

This page explains the inner workings of the reports module, as well as the available options in the report builder, including how to create and modify reports. Lansweeper Cloud includes a new, intuitive reporting engine. All reports can be found in...

FrankSc by Lansweeper Tech Support
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View assets' lifecycle information

This page explains how to retrieve and view the hardware and operating system lifecycle data of your assets. Lifecycle insights are available in Pro and higher plans. For more information on plans, check out the pricing page. Lansweeper can retrieve...

Susan_A by Lansweeper Alumni
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Manage your Cloud account profile settings

This page explains how you can adjust your profile settings in a Lansweeper Cloud site. Your profile settings are an essential part of your Lansweeper Cloud experience, allowing you to personalize and manage your account information. In Lansweeper C...

Susan_A by Lansweeper Alumni
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Changing date and time display settings in Cloud

You can customize the date and time display settings used throughout the Cloud interface. To change these settings, go to the Settings module, and select the Account settings menu within. You can select a date display setting and a time display setti...

Susan_A by Lansweeper Alumni
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Reset or change your Cloud account password

This page explains how to reset or change your Cloud password, and its requirements. Using a strong, unique password for your Lansweeper account is strongly recommended for security reasons. You can further elevate the security of your account throu...

Susan_A by Lansweeper Alumni
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Cloud sync speed issue

This page provides some steps you can take to resolve a Cloud sync speed issue.  When you link your local Lansweeper installation to a cloud site, the scan server you choose as sync server becomes responsible for syncing scanned and other data with ...

ErikT by Lansweeper Tech Support
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Local database space issues when linked with Cloud

This page explains how you can quickly reduce your Lansweeper database size to avoid any impact on your sync with Cloud. As both SQL LocalDB and SQL Server Express databases are limited in capacity by Microsoft to 10 GB, it is important to keep an e...

FrankSc by Lansweeper Tech Support
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Asset deduplication in Cloud

This page explains how asset deduplication works, and how you can solve duplication conflicts. In specific situations, duplicate assets can be generated in your inventory. These duplicate assets could be intended or unintended. To handle these dupli...

FrankSc by Lansweeper Tech Support
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Introduction to the Cloud report builder

This article serves as an introduction to the Lansweeper Cloud report builder, and explains the process of crafting personalized reports. Lansweeper Cloud includes a new and intuitive report builder. In addition to built-in reports which can be foun...

ErikT by Lansweeper Tech Support
  • 4723 Views
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Enable Multi-Factor Authentication (MFA)

This page explains how you can increase security by enabling Multi-Factor Authentication (MFA) for your account and your Lansweeper Site. To increase the overall security of your Lansweeper Site, it is possible to enable Multi-Factor Authentication ...

ErikT by Lansweeper Tech Support
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