Certificate Scanning taking a long time to scan

[ml]

Just installed Lansweeper 10 and started our initial scan.  Noticed Lansweeper was taking a long time to complete  device scanning. When I looked at the Scan Time of devices that completed, I noticed that the certificates Scan Time was taking ~9,000-10,000 seconds to complete.

Is that normal for the certificate scans to take that long or is there something else wrong with the installation?  

[Obi_1_Cinobi]

Hello there!

We have been able to reproduce this issue in our test environment. A fix should be included in one of our next releases. When fixed, it will be referred to as LAN-14049 in our changelog. We recommend checking our changelog when a new version is released to make sure this fix is included. You can find our changelog here:  https://www.lansweeper.com/changelog.aspx
 
Additionally, you can enable the update check in the Lansweeper web console under Configuration\Your Lansweeper License to be notified of any new releases.

Until a fix is available, we recommend using one of the following workarounds:

• Disable certificate scanning (which you already did) if you do not care about certificates.
• If you do want to use certificate scanning:
  • Make sure the remote Registry Service is running and is accessible on the target PCs.
  • Make sure the Windows Remote Management Service is running on the target PCs.