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Ticket deferral to later date

We have an occasional purchase request which might be deferred to a later date because of budget cycles. I have created a "Deferred" state, however, as the ticket remains open for months, it is easy to stop noticing it. Is there a way to place a tick...

rallen by • Engaged Sweeper II
  • 3148 Views
  • 1 replies
  • 0 kudos

O365 scanning issue

Hi Everybody,i got an issue when i want to scan our tenant O365. Following step by step process to add scan credentials with prerequisite from https://www.lansweeper.com/knowledgebase/how-to-scan-office-365-accounts/I can fetch some data, so i guess ...

scan Mac Apple systems

HiAfter more than twenty mac using lsagent with good detection, I have the firts case with a device detected as "linux".Only the manufacturer information is retrieve, the hardware informations are empty.It's the more recent macbook pro.Thanks for you...

Mnesti by • Engaged Sweeper
  • 2953 Views
  • 2 replies
  • 0 kudos

First time user questions/expectations

Hello Lansweepers,I've been disconnected from the industry for a while now, and i am kinda getting back to a fill a gap in a business. I've been going back and forth reading reviews and comparisons (lansweeper, spiceworks, manage engine, GLPI, etc). ...

mohsh86 by • Engaged Sweeper
  • 3458 Views
  • 1 replies
  • 0 kudos

WebServer Faulty

Hi I get this error when trying to edit an computer object in Lansweeper :An unexpected error occurred. To troubleshoot this issue, please contact support@lansweeper.com and provide:A screenshot of this error message. Include your entire browser wind...

Parallel Palo Alto firewalls scanning issue

Hello guys,I am having an issue with LS while scanning Palo Alto firewalls that work in tandem in active/passive mode. If one of them gets scanned, the other one disappears completely as an asset. This is a problem I have not yet succeeded to fix aft...

Ping using IP not NetBios

Hello.i did not found any information if there is any possible way to change Lansweeper's ping type? I mean if there is any way to ping asset not by NetBios name but using IP address?

Darius by • Engaged Sweeper
  • 4285 Views
  • 2 replies
  • 1 kudos

Bitlocker Encryption Recovery Key no information found

Hi All,I have updated to Lansweeper v.7.2.100.20 hoping to view Bitlocker Recovery keys but I am getting no information found on the Recovery Keys page.Encryptable volumes shows the C drive as Protection status On. I have granted the account Lansweep...

imccarthy by • Engaged Sweeper II
  • 18122 Views
  • 11 replies
  • 0 kudos
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