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Installing IT Discovery Agent for Windows via SCCM

I created an application within SCCM to deploy the IT Discovery Agent to client computers. I chose the "IT Agent installer" .msi, version 4.6.3. When I look at the error message for the failed install, it says I have an invalid command line argument....

Report: Windows computers not running a certain service

Hello, I'm creating a report that reads all Windows computers and uses a subquery to tell me which Windows computers have a certain service running.What I really need is to list the computers that don't have that service running.And I can't find the ...

v12.5.1.1 broke SNMP

I upgraded to v12.5.1.1. Suddenly, nearly all of my assets are saying:Scan IncompleteObject OID could not be retrieved. for OID 1.3.6.1.2.1.1.2.0 I've been banging my head against the wall for the last FOUR HOURS trying to figure out what to do about...

Question Regarding Apple Mac Software

Hello,I wanted to inquire if there was a way for Lansweeper on prem to possible have an authorization list for software on Apple Mac devices. I've been tasked with seeing if this is feasible as we would like to mark down software for our Mac devices ...

Lansweeper Cloud: User / Device Relationship Report

I am using Lansweeper Cloud.Am I right in the fact that there is no way to report on User - Device relationships? I have tried Reports, Dashboards and Views and there doesn't seem to be a way to report on this data.All I am looking for is a simple wa...

Antivirus Software

Most of the client workstations in our company are installed with Forticlient for VPN access and Microsoft Defender for Endpoint as antivirus/antimalware solution. All workstations from inventory are listed with forticlient as antivirus software, MDE...

Add user in CC button disappeared

In updated my LS version to 12.5.2.3 and the Add user to CC button doesn't show up, despite the changelog saying : Fixed: LAN-17569 Adding users in CC when creating a help desk ticket was no longer possible after the update.With my admin account (wit...

Custom field configuration update through API

Is it possible to update the custom field configuration through API and, if yes, how to do this?We are looking for the possibility to assign company value to Lansweeper discovered assets.For that purpose we created a custom field type of Dropdown and...

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