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Katgroup
Lansweeper Employee
Lansweeper Employee

Hi Sweepies!

If you're using ManageEngine, please exclude Lansweeper from automatic updates!

The upgrade script for Lansweeper 12.5.1.1 pushed out by ManageEngine incorrectly performs a clean installation of Lansweeper and sets your database connection to a new LocalDB instance. If you're already using LocalDB, this will result in data loss.

We are contacting ManageEngine to resolve this.

If you're using LocalDB, you should restore from a backup:

If you're using SQL Server, you can correct the data source and database credentials in ConfigEditor:

If you're using a custom port for your web console, you will have to correct this as well. See step 2 here:

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