Add new credential Error

[jorgeaaq]

On Scanning -> Scanning Credentials

I have several creentials

when try to add another to later map to a new workgroup , receive an error

"Error while saving: Password and username are incorrect"

but in this point I am not validating with nothing ( at least nothing like that is showing in the window)

The procedure in the guide is create a credential and later mapping the credential

https://www.lansweeper.com/kb/108/creating-and-mapping-scanning-credentials.html


can someone help me

thanks in advance

Jorge A Arenas Quezada

[jorgeaaq · Accepted solution]

My mistake

the guide say

.\username (local credentials)

and I not use the correct format

Support point me in the right format and now everything works correctly

post this just in case someone make the same mistake