Application Audit Criteria

[mike_kennedy]

Hi Lansweeper Community!!

I am currently evaluating your product for use as a software licensing and usage tracking tool and would like to know how you collect the Installed Software Details.

Do you scan the entire laptop looking for applications and then registering?

Do you scan the Registries "Add Remove Programs" keys and report on those?

Both of the above?

Another method not mentioned? (If so, how??)

Are you able to monitor the usage of applications on computers.

Regards
Mike Kennedy
Senior Systems Support Specialist

[Daniel_B]

Our development currently is working on the release of our helpdesk and has planned several updates to other parts of Lansweeper in this year. We don't have release dates for any future features like this one.

In general, searching for files on target computers would cause a big load on these and therefore wasn't implemented. What you could do is scanning of executed processes (enable scanning of PROCESS under Configuration\Item Wait Time). The executable path of running processes will be stored in the database and could be used for reporting or in order to set up Custom File scanning.

Regarding the notifications: This might be caused by forum posts being edited and is default behavior of the forum software we are using. However, if you still are receiving more mails, could you report this under support@lansweeper.com.

[mike_kennedy]

Hi Susan,

Thanks for that, whilst I appreciate that there is no release date and you would be unable to confirm any dates at all, is there any "estimated" release date information 2015, 2016, 2017 or later. I ask this as your product has some nice features that would be useful as "bonuses" but my primary requirement is Auditing and if that is 2-3 years away in your release time frame that I would need to investigate other products.

Regards
Mike

p.s. any idea why I receive multiple email alerts for your replies, 6 for the first and 3 (so far!) for the second!!

Mike

[Susan_A]

Lansweeper does not currently scan all executables on your computer. This feature is on our customer wish list, but we do not have a release date for it.

Lansweeper scans software information as found in Add/Remove Programs. To detect additional software, you will need to report on running services, *specific* files or *specific* registry keys. You cannot tell Lansweeper to return all files of a specific extension.

[mike_kennedy]

Hi Susan,

Looking at the instructions provided, this looks like you set Lansweeper to scan for a specific file.

In order to audit the computer I need an solution that will scan the computer for all "executable" files, using an active client if necessary, and be able to determine what application they belong to and report on this along with manage the licenses where required.

Is this something that Lansweeper can do??

Regards
Mike

[Susan_A · Accepted solution]

Lansweeper scans:

• Software installations. Software installation scanning mimics Add/Remove Programs. To detect software not listed in Add/Remove Programs, you can use custom file and/or registry scanning instead. More info on file and registry scanning can be found here and here.
  
• Software license keys. Keys are retrieved from your client machines' registries and cache.db files. See this knowledge base article for more information.

Keep in mind that, from a Lansweeper point of view, software installations and software license keys are completely unrelated. This knowledge base article provides more information on the difference between the two.

Software usage data is not currently collected. This feature is planned for a future release, but we don't have a release date for it yet. Collecting software usage information will require a persistent scanning agent on all of your machines.