We have almost 5000 VOIP Phones and this week we learned that all but about 11 lost manufacturer (Cisco) and model information. Any suggestions on what might have happened? No other assets were affected like this -just the phones. Many of our non-act...
LS doesn't detect Cisco VOIP Phone - show they as network device or webserver.When I change assets type manually LS doesn't show model.Models 78xx, 88xx
Good morning. Back in August 2023 we migrated our Lansweeper server to AWS. Since then, the scan server has been picking up what it things are new devices with names formatted as "ip-10-212-6-6.ec2.internal". I for the life of me cannot figure out...
Hi,is it possible to scan Windows clients using "Last on premises AD Domain scan" with multiple scan servers?
Happy New Year All! I hope January is treating you well so far. Thank you for your patience over the holiday period - we look forward to providing you with more support and peer to peer discussions as the year progresses. Here is a fresh challenge to...
Hello all - is there a specific way to stop an agent from assigning tickets to themselves (outside of dicipline)? I've looked into ways of automatically classifying tickets as a different level , etc but looking for a quicker way to accomplish this. ...
By default, it appears that on the Asset Document screen, files are sorted alpha-numerically by file name.Is there any way to change that and sort by date instead?If not, I'd recommend adding the option for clicking on the column headers on this scre...
I know about the MSIUninstaller option in deployments, but that seems to be for a specific version only. I have a piece of software I want to uninstall that's spread across like 40 different versions. It would be a pain to add each version individua...
