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Resolved! Apache Tomcat : incorrect software version displayed

Hello,On a Windows server, LanSweeper is getting the version of the program from "add/remove programs" whereas the application has been upgraded to a newer version (directly in the program folder and it is visible on the local Tomcat website).Is ther...

Yann98800 by Engaged Sweeper
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  • 1 replies
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Resolved! Custom Field on User Pages

When I edit an asset I'm able to use the Custom fields to store any data I want which is handy. Is there a way to do something similar when I edit a user? For example I we have a seat location code that is used to locate employees on an interactive...

Technut27 by Champion Sweeper
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Resolved! Date fields not allowing year 2025

Afternoon everyone, As we get closer to the New Year I've noticed that my Lansweeper ticketing system is no longer allowing users to select dates past 2024. I've done some searching on Google/LS forums about a similar issue I haven't seen anything ou...

Pbo by Engaged Sweeper II
  • 4304 Views
  • 6 replies
  • 1 kudos

Set up Google Cloud Platform - Cloud Discovery

Hello CommunityWe want to set up Cloud Discovery on GCP and we had some questions about those values:Select the OpenID Connect (OIDC) provider.In the Issuer URL field, enter https://dev-734bjlip.eu.auth0.com/In the Allowed audiences field, enter http...

amogarcia by Engaged Sweeper
  • 920 Views
  • 1 replies
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Integration with ManageEngine ServiceDesk Plus

The latest Lansweeper integration is promising a streamlined and unified approach to ITSM. The integration is with ServiceDesk Plus, a leading ITSM solution from ManageEngine. Now customers who use ServiceDesk Plus can view rich, accurate Lanweeper d...

Casslloyd by Lansweeper Employee
  • 2929 Views
  • 5 replies
  • 1 kudos

Error while updating

Hi,I got this error while updating Lansweeper:Then the message: installation succesfully completedAnd et the end this:But everything is working fine. 

temp.png temp1.png
myssv by Engaged Sweeper II
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  • 1 replies
  • 0 kudos

Display the unique key

In an article, it is explained that to see the unique key of an asset, open the asset in edit mode. But in my environment (Cloud) I don't see this information. Is this information normally available? If so, how can I ensure that it is displayed?

Cat by Engaged Sweeper
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