Hello,
We have noticed that sometimes assets disappear in lansweeper. Mostly VMware persistent VM's, when we do a manual rescan of disappeared asset it adds the asset again in lansweeper. But this is an annoying issue for us since we use a lot of custom fields, when the asset disappears and we do a manual scan to re-add it all the data in these custom fields are gone.
We have the option enabled where assets are permanently deleted if not seen in the last 180 days.
But the assets that disappear are online and scanned atleast twice in a week.
Any idea how this can happen?
Thanks!
Kind regards,
Dries
