
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-13-2016 10:08 PM
Is there a way have a ticket change statuses if say its left on particular state for a period of time? The idea being that a ticket is left open after say 24 hours would change to unresolved or changed to higher priority to show higher importance that something was missed?
Labels:
- Labels:
-
General Discussion
1 REPLY 1

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-28-2016 11:58 AM
Unfortunately, there is currently no built-in feature in Lansweeper that will change the state of a ticket based on an elapsed time or schedule.
