03-16-2023 06:02 PM - edited 03-16-2023 06:07 PM
Hi,
We are using Lansweeper Helpdesk, and have done so for a couple of years, and the Users (/Configuration/HelpdeskUsers/) keeps filling with all external endusers that is communicates with us.
We see a need of be able to clean up old external users who have not been in contact with us, for say 1 year.
GDPR tells to delete records no longer needed. Cleanup of our internal users in AD is no problem, because there are ready-made clean up procedures to delete users who are no longer in ad. It's the external users that we need to clean up.
Is there any good way to solve this? It is not possible to sit and delete thousands of users manually
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