Core switches showing up one time for each VLAN

[Intheory87]

I have two core switches that route traffic between 50+ VLANs. Both these core switches show up one time for each vlan, is their a way to easily prevent this and have the switch only show up once under it's management IP?

[Susan_A · Accepted solution]

We haven't heard back from you, so we'll consider this resolved for now.

Make sure your switches are successfully scanned through SNMP, which will allow Lansweeper to retrieve their MACs and use those to uniquely identify the switches. Scanning multiple IPs of the same switch will not result in multiple assets under this setup. More info on testing a device's protocols can be found here. Info on scanning network devices can be found here.

Keep in mind that you may need to delete any duplicate assets (without an OID or other SNMP data) that have already been generated. If you delete them and set up SNMP scanning correctly, the duplicates should not return.

[Daniel_B]

If all IP addresses of the same switch were successfully scanned through SNMP, its MAC address should have been retrieved and duplicate asset entries should have been prevented.
Could you send a mail to support@lansweeper.com with the following:

• Link to this forum topic
  
• screenshot of the asset page of both versions of the same switch, each time showing the Summary tab
  
• the output of Program Files (x86)\Lansweeper\Actions\devicetester.exe after running a test from your Lansweeper server to the affected switch, providing the same SNMP credential which Lansweeper uses as well