01-18-2024
02:12 PM
- last edited on
04-02-2024
10:55 AM
by
Mercedes_O
I have several running network switches that list in Assets automatically but appear "grayed out" and show Non-active. I set them to Active but they reverted to Non-active after some time. Each are pingable from the other. Switches are on a management VLAN that is different from Lansweeper server's VLAN. Could that be the reason?
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01-18-2024 03:51 PM
The switches had been configured to only respond to a list of allowed IP addresses. The switches were on the network long enough to register with SNMP then essentially become dark "Non-active" when that switch setting was made. Very soon after adding the Lansweeper server in the "ip authorized-managers..." list the switches became Active.
01-18-2024
03:42 PM
- last edited on
02-09-2024
09:25 AM
by
Mercedes_O
Assets are marked as non-active depending on the configured Asset Cleanup Options (Configuration > Server Options) Perform automated database cleanups - Lansweeper Community
You can try modifying the value for the days it takes to mark assets as non-active and see if it makes any difference. When was the last time they were scanned successfully?
01-18-2024 03:51 PM
The switches had been configured to only respond to a list of allowed IP addresses. The switches were on the network long enough to register with SNMP then essentially become dark "Non-active" when that switch setting was made. Very soon after adding the Lansweeper server in the "ip authorized-managers..." list the switches became Active.
01-18-2024 02:21 PM
What I meant by "Each are pingable from the other" is the switches can ping the Lansweeper server and the Lansweeper server can ping the switches. Just to be clear...
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