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scoops98
Engaged Sweeper
I have created a new tab under dashboard for displaying RSS feeds. I have set it to Global. How to I get it to display on the Helpdesk System as a tab for all helpdesk users to see?
Thanks
1 ACCEPTED SOLUTION
Karel_DS
Champion Sweeper III
Global tabs can currently only be seen by users who have access to the asset management part of Lansweeper. People who do not have this permission will only get the default helpdesk dashboard. Agents without this permission will get one tab on which they can only add helpdesk specific widgets.

For info you want all users to see we advise adding a news entry on Configuration -> News Page.

View solution in original post

1 REPLY 1
Karel_DS
Champion Sweeper III
Global tabs can currently only be seen by users who have access to the asset management part of Lansweeper. People who do not have this permission will only get the default helpdesk dashboard. Agents without this permission will get one tab on which they can only add helpdesk specific widgets.

For info you want all users to see we advise adding a news entry on Configuration -> News Page.