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‎12-17-2021 05:18 PM
I have tried emailing, chatting and calling LS sale for a week or so and no one ever gets back to me. We need to upgrade our license.
What should I do?
What should I do?
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‎12-21-2021 03:34 PM
john.morrow@acertusdelivers.com wrote:
I have tried emailing, chatting and calling LS sale for a week or so and no one ever gets back to me. We need to upgrade our license.
What should I do?
I'm sorry to hear about the difficulties you experienced in getting your license upgraded. I'm not sure if some emails were lost or caught in a spam filter, but looking in our system I do see some recent conversations between you and the sales team. It appears you were able to complete the upgrade in the meantime as well.
Thank you for your trust in our software and happy holidays!

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‎12-20-2021 01:53 PM
Our renewal came from subscriptions@lansweeper.com back in September if you want to give that a shot.
