False asset names

[EZAG]

Hello

LSW finds our printers and scans them. There is only one thing. The asset name is supposed to be the printers hostname. But in almost all cases, it is not.


Example:
Entry in LSW
Network setting of printer

LSW seems to scan the wrong field.


Any ideas?

Thanks

[Hemoco · Accepted solution]

Lansweeper is using the "hostname" value provided by SNMP. You can verify what this value is by running the following tool on your Lansweeper server and connecting to one of your printers: http://download.lansweeper.com/tools50/DeviceTester.exe
Provide a valid SNMP credential and look at the "hostname" value listed under "scanning SNMP".