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05-23-2020 10:39 PM
07-02-2024 03:01 PM
Is this still the case with new Yealink Teams phones?
07-03-2024 09:38 AM
Hi @sqldba01
To maximize information retrieval from VoIP phones, the SNMP protocol would be ideal. However, since SNMP is unavailable on these devices, the SIP protocol is a viable alternative when enabled. SIP helps identify devices as VoIP phones and provides basic information. For SIP protocol activation, refer to your Yealink device documentation.
To check available ports on your VoIP phones, use the devicetester.exe tool, located in the Program Files (x86)\Lansweeper\Actions directory on your Lansweeper server. Execute the tool from your Lansweeper scanning server, targeting the IP address of your VoIP phone, and input your scanning credentials.
Typically, the default SIP port is 5060, but it may vary to 5065 or 5160, as suggested by forum discussions about these phones. If your VoIP phones use alternate ports, adjust the SIP port settings in your IP scanning targets accordingly. Additionally, some users report that for certain firmware versions, a configuration parameter 'accountX.sip_trust_ctrl' must be disabled (set to 0) to access the SIP protocol.
06-17-2020 11:19 AM
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