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Find answers to technical questions about Lansweeper.

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Forum Posts

Disable Agentless Windows Scanning Alltogether?

Is there a way in which you can disable agent-less windows scanning system wide?Would the option "Ignore Windows" in an IP Scanning target fit this purpose?And what to do with "Active Directory Domain" as a Target, this does not have that option.

jweyts by Engaged Sweeper II
  • 7 replies
  • 1 kudos

Resolved! Handheld is not showing in LS.

Hi all,I'm having a problem with a handheld that is not being scanned by LS. The operating system is Windows Embedded handheld 6.5 classic. I also attach the result of the devicetest. Anyone have any ideas how to solve this problem?ThanksAlex.Lanswee...

amutto by Engaged Sweeper II
  • 4 replies
  • 0 kudos

Resolved! Default scan server changing by itself

We have two scan servers in place due to our network spanning two separate buildings, unfortunately due to the network configuration there is no current way to scan both buildings from one server. The setup is working great and both scan servers are ...

Gururek by Engaged Sweeper
  • 2 replies
  • 0 kudos

Sort Ticket Type in User Dashboard

When a user creates a new ticket via the Dashboard, they can select the ticket type from a drop-down box.I can not figure out how this list is sorted, but it's not via htbltickettypes.tickettypeid, alphabetically or otherwise.Is there any way to get ...

Resolved! Last Seen not updating on Routers

HiI was working on creating a report that will list the status of each of our sites (about 60 sites) routers and if they have not been seen in x minutesTo do this is i figured a combination of this would work:1. A report for asset group Routers with ...

a_seiler by Engaged Sweeper II
  • 2 replies
  • 0 kudos

LanSweeper setup Email

Looking for setup instructions as for how to setup Lansweeper for email so that as a new ticket comes in the helpdesk staff get notified and that as the agent post to the customer, the customer gets responses or ticket confirmation. Also, would like...

sleague by Engaged Sweeper II
  • 1 replies
  • 0 kudos