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Uninstall Issue

Hi Guy's,I am in the process of creating an upgrade package for one of our installs (Buildsoft).I have got the install etc working ok, the issue is there is a previous install which we need to remove before we can upgrade.It is installed via a MSI to...

Migration of Lansweeper DB from SQL 2008 to SQL 2016

Hi Team,We need to know what steps shall we follow to migrate the existing db of lansweeper from SQL 2008 to SQL 2016.Note - we just need the DB to be migrated, the lansweeper serverw would remain samejust to clear more we created a new SQL server xx...

atul557 by • Engaged Sweeper III
  • 3088 Views
  • 1 replies
  • 0 kudos

Not able to Scan VIA SNMPv3

Hey guys,I am moving away from scanning devices with SNMPv1 community strings.I've setup snmpv3 users and the appropriate access on several switches. However, I cannot get Lansweeper to add them.I have added the snvmp3 credentials to the IP range. Th...

Menace232 by • Engaged Sweeper
  • 5509 Views
  • 1 replies
  • 0 kudos

Add custom fields for ticket imports

I am currently trying to figure out how ticket import works on lansweeper helpdesk. I am already able to import some tickets but I am not able to add any custom fields I created on the website to the to be imported tickets. I can upload them without ...

xPaul by • Engaged Sweeper II
  • 4711 Views
  • 1 replies
  • 0 kudos