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Vincent_Coppije
Engaged Sweeper
Hi,

We use the helpdesk quite intensively.
A useful feature that I am missing is a simple way to navigate through the different helpdesk tickets.

Suppose I start from a (filtered) list of tickets.
When I am in a detail view of a ticket it would be useful to be able to navigate through the list via a previous - next button.

Now you have to close the ticket and open the next one from the list.

Or am I missing something?

Kind regards,
Vincent
1 REPLY 1
jra0500
Engaged Sweeper
I would give this 3 thumbs up if it would let me.

Such a simple thing would make a HD Managers job sooooo much easier...