We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
I currently have nightly scans set up via IP Range for our office (192.168.0.1 - 192.168.1.254)But if a new machine is added, or if the name of a machine is changed, it doesn't seem to pick up those machines. It only seems to re-scan those machines f...
FF updated and it stopped working. I download it again and it doesnt work. I reinstall and it doesnt work. The reg entry never worked for me for IE, not surprised... its IE. Everyone in healthcare thinks Chrome is satan so its hard to get that to eve...
Is it possible to have different types of tickets? That is for customers to fill in their dashboard? Having choice of things like: Application for new team-groupTicket for supportTicket for equipmentWhy do I want this? Because in some cases I need to...
Hello, I have question about scanning a specific file with extension for example *.mp3, *.mkv etc. A lot of users in my company have have on disk music, movies, ebook ... It is posible to scan over lansweeper a file extension?
I have both All tickets and All tickets (filtered) available as views for the helpdesk. I would like to delete the filtered one, but it does not have the option. Am I missing something?
Hello,I am trying to migrate my LS install to a new server and running into lots of issues. I followed the LS Website KB on how to do that but the installation on the new server appears brand new, none of the data migrated.I am unfamiliar with SQL Se...
