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danzehtek
Engaged Sweeper
Hello, I have a ticket that when I close a person added to the ticket (external email address) keeps reopening due to an auto responding email address

How can I manually delete the ticket?

Thanks
1 REPLY 1
Esben_D
Lansweeper Employee
Lansweeper Employee
Instructions on how to manually delete tickets can be found in this knowledgebase article: https://www.lansweeper.com/kb/199/deleting-help-desk-tickets.html