Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JonU
Engaged Sweeper II

I've been doing some clean up to our site and we found a number of devices under our first (test) installation of scanning, which I marked to delete. It's been more than two days and they're still showing but greyed out with the context message of "The deletion is still being processed, but it is no longer possible to edit this asset." How long should I expect those to hang around? Do I need to manually trigger something to purge those?

1 ACCEPTED SOLUTION
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.

View solution in original post

1 REPLY 1
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.