Thank you very much for getting the Dell and HP warranty/purchase information working again!I've got an oddball problem here. A single HP computer is showing a purchase date that is completely wrong. Warranty date is correct and all other information...
Hello,We are attempting to sync our Lansweeper with the cloud, but we are encountering an issue because our firewall does not have Fully Qualified Domain Name (FQDN) resolution enabled. The connections are now routed through AWS, making it impossible...
Hello I got two SQL servers that had the SQL server information listed before but now the page is empty.Bot machines are MS Server 2019 and SQL Server Version 140 (2017). We have followed the troubleshooting guide but nothing has changed:https://comm...
Kindly confirm port access required unidirectional or bidirectional?Lansweeper service to scanned network devicesICMP PingPort: 21/TCP (FTP)Port: 22/TCP (SSH) or a custom SSH port of your choicePort: 23/TCP (Telnet)Port: 25/TCP (SMTP)Port: 80/TCP (HT...
Hi everyone, My LANSWEEPER has two Active Directory Domains. I want to add a new tab to the Dashboard. How can I display the asset information of only one of the Active Directory Domains in this new tab or widgets? Can it be customized? ThanksStandar...
Hello,This might be already answered question, but I didnt find it. So in my company (bank in EU), we are trying to move to Cloud. Because of so many strict policies everything is a bit complicated. When data going from local lansweeper server and sy...
Hi there, we are new users for LANsweeper and we have a few locations that are not that great with their bandwidth and are concerned that scan times can take to long and therefor impact the production. So they raised the question if there is an optio...
I've noticed that in all the updates on Lansweeper, there hasn't been any news on the helpdesk. Currently, the Lansweeper Cloud site does not have the helpdesk found in the on-prem version. My org fully committed to Lansweeper because of its helpdesk...
