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custom fields

Hello,I want to recover the structure of the custom fields in the tables.I can find the custom fields linked to a type of ticket, but I can't find the link between the custom Fields. ExampleBuilding 1   Ground floor   1st floorBuilding 2   basement  ...

eric_vdv_ by • Engaged Sweeper
  • 1061 Views
  • 0 replies
  • 0 kudos

Global credentials...WHY!?

Having continued issues with the global credentials causing one of my accounts to lockout. There must be a way to disable this feature. I have multiple domains I'm scanning but the global credential will still attempt against a domain where the passw...

Dennis by • Engaged Sweeper II
  • 4579 Views
  • 2 replies
  • 0 kudos

Want to remove all scanning errors form console

I would like to remove all of the scanning errors form the logs. I saw that this query is supposed to work:DELETE FROM [lansweeperdb].[dbo].[tsysPackageLogs] WHERE Success = 0It runs successfully but does not remove anything.Any ideas?

jturley by • Engaged Sweeper
  • 1902 Views
  • 1 replies
  • 0 kudos

Agent Vacation

At my prior employer, I was able to mark agents on Vacation when they were out on holiday, but now with my new employer I cannot find this feature. We have one agent who is out of the country for a few weeks and tickets keep getting assigned to him. ...

CSRose by • Engaged Sweeper
  • 1722 Views
  • 1 replies
  • 0 kudos

Launch TeamViewer from inside LanSweeper

We have TeamViewer installed on all our machines, I would like to launch TeamViewer from inside of LanSweeper instead of using Remote Desktop. Does anyone have an idea how to do this?Thanks for your help.Tim

tbriney by • Engaged Sweeper
  • 9782 Views
  • 2 replies
  • 1 kudos

Lansweeper Extended Virtual Question & Answer Event

Hello Lansweeper Community,To those who attended the Open Office Hours, we would like to thank you for your participation. Furthermore, we are thrilled to announce that we have an Open Office Hours Extended Question and Answer Event at our Community ...

su_1989 by • Lansweeper Employee
  • 1477 Views
  • 1 replies
  • 0 kudos

Resolved! OS History doesn't work

We need to track change Windows 10 builds. So I check OS history and write query:Select Top 1000000 * From tblOperatingsystemHist Then update some Windows 10 but query result is empty.Please fix tracker to support Win 10 Builds.

Printer Password Report

Hello, Is it possible to scan for printer passwords using Lansweeper? We are looking for a solution to ensure all printers have passwords and I was hoping Lansweeper could help. These are the passwords on enterprise printers that allow administration...