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it9
Engaged Sweeper II
Hi there,

currently we have licenced Lansweeper for 500 assets, but i guess that doesn't matter.

We have a Failover cluster with 7 nodes (all with W2016 datacenter) and I have problem that I cannot re-scan them.
That means I don't have actual info about running Hyper-V clients on the host, nor the event log entries etc.

Interesting part is, that If I remove one of the nodes from Lansweeper and re-add them back. It will successfully scan it. But when I hit "rescan assets" I always get red date in "last tried" with no error or indication what is happening.

I even installed LS agent and yet, I only have info from the date I manually add them to Lansweeper.

- I checked FW, AV, just everything.

Can I ask for help how to resolve this?

thanks
1 REPLY 1
FrankSc
Lansweeper Tech Support
Lansweeper Tech Support
Hi,
This could be a specific case, and will require some troubleshooting.
Could you please send a mail to support@lansweeper.com

Please add screenshots of the scanned assets, before and after the rescan.

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