Install Adobe Reader Error

[Tobias_Hilbers]

Hello together,

my installation of the Adobe Reader fails every time an I do not know why.
See the screenshot


On the PC is no Adobe installed


Steps:

<?xml version="1.0" encoding="utf-8"?>
<Package>
<Name>Install Adobe Reader DE</Name>
<Description>Install Adobe Reader DE</Description>
<ShutdownOption>0</ShutdownOption>
<ShutdownTime>0</ShutdownTime>
<MaxDuration>900</MaxDuration>
<Rescan>False</Rescan>
<RunMode>-1</RunMode>
<Steps>
<Step>
<Nr>1</Nr>
<Name>Install Adobe Reader</Name>
<Type>1</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>-2</Success>
<Failure>-3</Failure>
<Path>{PackageShare}\Installers\German\Adobe Reader\readerdc_de_xa_crd_install.exe</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>
<MSIName></MSIName>
<MSIVersion></MSIVersion>
<Command>"{PackageShare}\Installers\German\Adobe Reader\readerdc_de_xa_crd_install.exe"</Command>
<EditMode>False</EditMode>
<Conditions />
</Step>
</Steps>
<SoftwareVersion>8.2.210.4</SoftwareVersion>
</Package>

[KrisNelson]

I don't use lansweeper as a deployment method, but I can see from your xml file that you are specifying msi switches to an exe.

<Path>{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>

Maybe this is by default and Lansweeper knows what to do with it, but I would imagine they shouldn't be there.

Also according to this xml the parameters aren't placed in the right section of the package. You have them with the patch and not with the parameters section.


If my thinking if correct, this really should read more like this:

<Path>{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe</Path>
<Parameters>/sAll /rs /msi EULA_ACCEPT=YES</Parameters>
<MSIParameters></MSIParameters>


-Kris

[brandon_jones]

Try running the exe on the local computer with your original parameters to make sure they are correct.

[Tobias_Hilbers]

Hello,

thank you for your help.

Now I get this error message:

Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (xxx). ShareCredential: (xxx).
Command: "\\xxx\DP$\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES"

The Package is this:

<Package>
<Name>Install Adobe Reader DE</Name>
<Description>Install Adobe Reader DE</Description>
<ShutdownOption>0</ShutdownOption>
<ShutdownTime>0</ShutdownTime>
<MaxDuration>900</MaxDuration>
<Rescan>False</Rescan>
<RunMode>-1</RunMode>
<Steps>
<Step>
<Nr>1</Nr>
<Name>Install Adobe Reader</Name>
<Type>1</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>-2</Success>
<Failure>-3</Failure>
<Path>{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES</Path>
<Parameters></Parameters>
<MSIParameters>/i /qn /norestart</MSIParameters>
<MSIName></MSIName>
<MSIVersion></MSIVersion>
<Command>"{PackageShare}\Installers\German\readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES"</Command>
<EditMode>False</EditMode>
<Conditions />
</Step>
</Steps>
<SoftwareVersion>8.4.0.9</SoftwareVersion>
</Package>

[brandon_jones]

Try this instead: readerdc_de_xa_crd_install.exe /sAll /rs /msi EULA_ACCEPT=YES

[Tobias_Hilbers]

Hello, has somebody a Idea?