Hello,
Is there a way to make KB categories only be accessible to certain users who are not agents?
I saw in Knowledgebase > Knowledgebase Options I was able to control whether all users had or did not have access to a specific article category but I didn't see a way to make a group or to manually assign view permissions to a certain KB category, if the user was not an part of an agent team.
I would like to post some information that only pertains to certain users but they are not agents.
